Our Team
The True North Treatment team is a select group of highly specialized mental health and substance abuse professionals led by Dave Briggs, LCSW, LCADC. For the past 25 years, Dave has dedicated himself to serving children and families in a variety of settings. He is profoundly committed to helping others and is authentic and sincere in doing so. Dave’s integrity, perseverance, and thoughtful nature distinguish him among his colleagues and within his professional community.
The True North Team is a select group of mental health and substance abuse professionals deeply committed to helping those they serve.
Dave Briggs
LCSW, LCADC
Owner / Director of Clinical Services
Dave began his career 30 years ago, as he spent his summers working with youth-at-risk in Southern Illinois. He spent many years helping urban teens discover their strengths and abilities while canoeing and hiking in remote wilderness settings. He spent much of his downtime traveling, rock climbing, and mountaineering in places such as Columbia, Ecuador, Alaska, Canada, Greenland, Tibet, and Nepal. Throughout all his travels and adventures, Dave gained a deep awareness as to the importance of living life in a genuine and authentic manner. This eventually led Dave to choose a unique path for himself.
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Dave and his family set roots in Nevada over 20 years ago, and he has dedicated those years to serving children and families in need. He was the Program Director of Catherine Freer Wilderness Therapy Expeditions, for several years before returning to graduate school. He earned his Bachelor’s of Science in Criminal Justice at the University of Phoenix and immediately went on to achieve his Masters of Social Work at the University of Nevada, Reno. While furthering his education, Dave served at Washoe County Juvenile Services where he led educational and counseling sessions, trained probation officers, aided in program evaluation, and held the position of the Alcohol and Drug Program Coordinator. It was during his time working with adjudicated youth when Dave truly realized the purpose of his life’s work.
Prior to starting True North, Dave dedicated close to a decade helping children and families at Willow Springs Center where he created, implemented, and managed a multitude of successful programs, including the Dialectal Behavioral Therapy Program. His success led him to become the Director of Clinical Services for the entire hospital (residential and outpatient). While he enjoyed his time serving others at Willow Springs Center, Dave always has a desire to establish his own comprehensive treatment center with the intention of meeting the specific needs of children and families within his own community. He is continuously collaborating with his colleagues to provide innovative and accessible treatment services within the Great Basin.
He has been involved with the Washoe County Mental Health Consortium, the Washoe County Child Fatality Review Committee, and continues his strong working relationships with Washoe County Juvenile Services, Washoe County Social Services., and the Washoe County School District. He is an adjunct professor with The University of Reno, Nevada School of Social Work and was recently nominated by the ECHO Project in representing First Episode Psychosis Team. He has presented at numerous professional conferences and institutes, and is an active member of the National Association of Social Work in a leadership role. Dave is also trained and certified in DBT, CISM, CPI, and CPR (just in case:). He also supervises many clinical interns pursuing careers in both the social work and substance abuse professions, as he believes in a growth mindset. Dave is constantly working towards raising the bar in the behavioral health profession and leading his team in serving others to the highest caliber.
Calli Clinton
BCBA, LBA
Behavior Analyst
Director of Operations
Calli has always had a desire to help children and adolescents overcome challenges they are faced with in their growth and development. She understands that sometimes such challenges can cause children to behave in different ways that are hard for parents to understand and manage. She believes that with the right tools, parents can support their children in overcoming the challenges they are faced with. Calli has helped many families in developing individual behavior plans, creating healthy routines, and teaching the importance of consistency while parenting.
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As a Behavior Analyst, Calli is adept at discovering why a child engages in a specific behavior. She understands and can visualize the bigger picture in treatment. She is able to create and implement specific plans that cater to improved social interactions, increased academic skills and enhanced emotional well being for a child/teenager. She also works closely with parents in providing them the knowledge and skills they need in supporting their child.
Calli earned her Bachelor of Science in Psychology at the University of Nevada, Reno. After gaining several years experience in working with children in a multitude of different settings, Calli earned her Master of Arts in Clinical Psychology specializing in Applied Behavior at the Chicago School of Professional Psychology. Returning home to Nevada, she has spent the past seven years working as a Behavior Analyst throughout the Great Basin. Calli is Board Certified in Behavior Analysis and is a member of the Association for Behavior Analysis International.
Calli brings with her a wide range of experiences, which lend themselves to her natural ability to connect with children and adolescents in a nurturing and compassionate manner. She has served children and families at Willow Springs Center, Sierra Regional Center of Sparks, Maple Star Specialized Foster Care, Turning Point School, and the Early Childhood Autism Program at the University of Nevada, Reno. She brings these experiences and more to True North Treatment Center.
Sarah Lowrey
LCSW
Therapist
IOP Manager
Sarah grew up in Reno, Nevada and has been an active member of her community throughout her life. Her authentic local perspective allows her to have a deeply rooted understanding of our area and a strong desire to give back to it. As a therapist, Sarah creates a balanced atmosphere of compassion, trust, and understanding. She believes that these components build an empathetic and supportive environment allowing individuals and families to feel safe and respected. Her ability to help families build a mutual language that instills empathy and support is remarkable.
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Sarah earned her Masters in Social Work from the University of Nevada, Reno where she focused on working with children and families. She has spent a significant amount of time working with the Washoe County School District’s Early Head Start Program, the State of Nevada Welfare Programs, as well as serving as an evaluator for substance abuse prevention programs throughout the 12 Western states. Sarah is extremely knowledgeable in helping families navigate resources to receive the best assistance and support possible for their individual circumstances.
Sarah is a professionally trained Dialectical Behavior Therapist (DBT), and prior to coming to True North Treatment Center, she was the Lead DBT Therapist at Willow Springs Center. One of Sarah’s greatest strengths is her ability to help adolescents over come numerous afflictions and difficulties with interpersonal relationships through the use of Dialectical Behavior Therapy (DBT). Her passion and dedication to her clients in helping them to cope with daily challenges is outstanding.
Crystal Grayson
LCSW
Therapist
Clinical Manager
Crystal has spent over 20 years helping individuals, children, and families overcome obstacles to achieve a quality of life. Her vast experience in working with individuals in multiple settings, speaks volumes to her deeply rooted understanding and knowledge within the helping profession. Crystal brings with her a high caliber of clinical expertise and an innate ability to quickly build an authentic therapeutic relationship with her clients. She believes in creating a relaxed client focused atmosphere that will lend itself to creating and sustaining her genuine connection with her clients. Crystal strives to help her clients identify their own strengths, thus empowering them to create change in their own lives while feeling supported on their path to healing.
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Crystal has also spent time as an adjunct profession at the University of Nevada, Reno teaching courses within the Social Work Program. She is passionate about giving back to her profession and values a growth mindset in working with other professionals. Crystal serves as a clinical supervisor for social workers who have earned their Masters of Social Work and are beginning their professional career. She also continues her education on a regular basis so that she can keep current with best practices and continue to grow as a clinician.
Crystal earned her Bachelor of Social Work at University of Nevada, Las Vegas where she also received her Masters of Social work. While she has worked at many agencies throughout Nevada, most of her work has been focused here in Northern Nevada. She has extensive training in Cognitive Behavioral Therapy, treating anxiety and depression, crisis intervention and Solution Focused Therapy. Having had the opportunity to work in both inpatient and outpatient settings she is able to adapt to the therapeutic needs of her clients.
Crystal is grounded in child and adolescent development and specializes in helping children and families work through adversity. True North Treatment Center is fortunate to have Crystal on our team, as she brings a level of professionalism and expertise to our agency. She is also has a wonderful sense of humor and is a joy to be around.
Joel Benavente
LCSW
Therapist
Joel was born and raised in Guam and moved to Nevada when he was 10 years old and has called Nevada home ever since. He has a strong desire to make a positive impact on his Northern Nevada community. He aims to help facilitate important, lasting change for the better in someone’s life such as their relationships, health, and overall well-being. Through his many life and professional experiences, Joel has found his passion for helping children, adolescents, and their families by creating a warm and inviting space to assist them in regaining control over their emotional responses, improving communication within personal relationships, and developing their inner strength. His kind and down to earth demeaner allows him to create a safe place for his clients to easily build trust in the therapeutic process. Joel also believes in helping others face challenges and set boundaries as they work on discovering their authentic self. Joel believes strongly in valuing clients, committing to serve without judgement, and understands importance of meeting individuals where they are in life.
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As the oldest of 7 children, Joel has always led by example and had a love for education. He earned his Bachelor of Science in Neuroscience and a Master of Social Work at the University of Nevada, Reno. Joel has spent the last several years working as an Admissions and Recruitment Coordinator for the University of Nevada, Reno where he worked closely to assist elementary, middle, and high school students learn how to access higher education. He specifically took an interest in helping first-generation college students like himself navigate their way through the college process. He has worked in an inpatient setting at St. Mary’s Regional Medical Center in the Med/Surg, Telemetry, and Behavioral Health units as a patient safety advocate/sitter. Joel has also worked in crisis intervention at the Crisis Support Services of Nevada for over a year. Joel spent the last year at True North Treatment Center during his master’s internship working with a variety of individual clients and therapeutic groups. He is eager to incorporate all his experiences combined with new knowledge to better serve this unique population.
Matthew Parra, M.D.
Child & Adolescent Psychiatrist
Dr. Parra was born and raised in Nevada, making him a true native to our area. He has a deeply rooted connection to Northern Nevada community and an instinctual awareness of the many issues our local youth are faced with on a daily basis. He has chosen to spend his life’s work helping children and adolescents cope with the challenges and adversities that accompany human growth and development. Dr. Parra is incredibly personable and creates a naturally supportive environment in which his patients can express themselves freely. He is innately aware of the unique and individual needs of his patients and is committed to the longevitiy of his therapeutic relationships.
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Dr. Parra earned his M.D. through University of Nevada, Reno, School of Medicine where he continued on to complete his Psychiatry Residency and eventually, his Child and Adolescent Fellowship. This is this unique specialization that distinguishes him among his colleagues. He is board certified in both General Psychiatry and Child and Adolescent Psychiatry. He is know within the Northern Nevada community as being of the highest caliber in regard to his practice. Dr. Parra has worked with many local agencies within the Great Basin such as Willow Springs Residential Treatment Center, West Hills Hospital, Reno Behavioral Health Care Hospital, and within the Department of Corrections for adults. He is also trained in Dialectible Behavior Therapy (DBT) allowing him to support the continuity of therapeutic intervention with his clients who are involved in this modality of treatment.
In his free time, you can find Dr. Parra on the many trails in the area hiking, mountain bike riding and enjoying the all of the outdoor pursuits our area offers. In addition to being a distinguished psychiatrist, Dr. Parra promotes a healthy lifestyle and sets a wonderful example for those around him with his positive outlook on living his best life.
Farren Harrison
CSW Intern
Therapist
Farren is someone who values authenticity, humor, curiosity, and a genuine desire to understand and be in the moment with others. She has always dreamed of opening doors for children and adolescents to see who they are and learn to love themselves for just that. She aims to create a therapeutic atmosphere where people can exist freely, where they can find sanctuary within themselves and their world, and where they can have the courage and confidence to find personal meaning and peace. Farren aims to support everyone she works with to achieve their therapeutic goals and will challenge individuals to see their strengths and accomplishments in every situation. Farren is confident in deescalating stressful situations and is incredibly understanding, patient, and has a fantastic sense of humor.
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Farren earned her Master’s of Social Work from the University of Nevada, Reno where she focused on working with children, families, and underserved populations throughout her studies.
later spending time as a classroom program director for children ages 7-12. Much of her experience also stems from teaching classes to teens about regulating emotions and anger and helping coach kids through negative thoughts.
Jessa Wagner
LMFT
Therapist
Jessa has a passion for helping people from all backgrounds to find their own strengths in working through difficult adversities. She is incredibly patient and truly enjoys thinking though all aspects of a problem with her clients in working through the issue together. Jessa prides herself on always looking at things from a strength-based perspective and creating a space for individuals to find their own resiliency in the healing process. She believes that the healing process is enhanced by self-efficacy, and as it begins to grow, individuals will be empowered to find their personal path and voice. Jessa is kind natured, easy to connect with, and truly creates a warm environment with her genuine respect for others in their therapeutic journey.
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Jessa received her B.A. in Psychology from the University of Reno, Nevada and went on to pursue her Master of Science in Marriage and Family Counseling Therapy from Capella University. She has spent the past decade working in a variety of settings and agencies focused on helping children and families. She also has advanced trauma training and is a Certified Clinical Trauma Professional. Jessa has a desire to continue learning and often attends continuing education trainings that allow her to stay current and be able to implement best practices into her work with families. She has also been involved in Rotary within her own community for many years focusing on working with youth services. Jessa is a very down to earth person and a joy to have at True North.
Angel Tollefsrud
LCSW
Therapist
Angel was born and raised in Reno and has always been connected and involved within her community. Her ability to place others at ease is natural and innate. She is a kind, passionate, and caring individual who is able to connect with adolescents in a multitude of ways. Angel believes in creating strong relationships and places tremendous effort in creating a space where individuals feel safe, accepted, and respected. She is incredibly positive, down-to-earth, and genuinely enjoys having conversations with others about their thoughts, interests, and perspectives (she loves to learn new things). Angel brings a fresh and vibrant energy to her work and her clients love to connect with her on current trends and issues. She is more than relatable to the individuals she works with.
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Angel earned her Bachelor of Arts in Psychology from University of Nevada, Reno, and went on to complete her Masters of Science in Psychology from University of Phoenix. She recently returned to school and earned my Masters of Social Work from University of Nevada, Reno. She has spent time working at many local agencies throughout her career such as the Eddy House, Washoe County Court Appointed Special Advocate (CASA) program, Maple Star of Nevada, Department of Children and Family Services, and Nevada Pediatric Psychiatry Solutions. Her professional experiences have instilled a passion in her and a desire to help promote mental health access and resources in Nevada, particularly within the rural areas. Her experiences in working with children, adolescents, and adults from a variety of demographic backgrounds and mental health issues give her great knowledge in helping others discover the best tools to create their desired narrative. She brings a youthful energy and a growth mindset to our team.
Diana Ramirez
CSW Intern
Therapist
Coming soon…
Patrice Boyakins
MFT-Intern
Therapist
Patrice brings a tremendous amount of passion and energy to working with children and adolescents. She has always invested all of her efforts into what she believes to be true which is the ability people have to change, grow, and reach their potential. Patrice was surrounded by great love and support in her life which eventually led her to recognize natural ability to help others and pursue her life’s work. She genuinely believes in passing this gift on and her compassion is one of her biggest attributes which has been infectious with our team. She has a wonderful sense of humor, is relatable, and is incredibly authentic in her nature.
Patrice also has a natural tendency to put others immediately at ease and create a supportive environment where individuals feel safe and accepted. She understands the therapeutic process is fluid and is able to meet individuals where they are at on any given day. Patrice is highly trained in many different therapeutic modalities and able to utilize her knowledge in meeting the unique needs of those she works with. She is truly appreciative of the privilege she has in being part of the growth and positive change she helps facilitate.
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Patrice initially earned her Bachelor in English Literature from the University of Nevada, Reno. She was accepted into law school and ready to join the corporate world of law when she realized that her true passion was to help others. She began working the field and went back to school to earn her Master of Science Psychology from University of Phoenix, and eventually went on to earn her Masters in Marriage and Family Therapy from University of Nevada, Reno. She has spent time working with many different organizations such as Job Corp, China Springs Youth Camp, Women and Children’s Center of the Sierra, Safe Embrace, and many others. Patrice is also a professor at Truckee Meadows Community College within the Social Science Department specializing in teaching courses related to drug and alcohol abuse. She is an advocate in keeping up with best practices and furthering her trainings and education within the profession.
Yiota Panagiota
Ph.D., MFT
Therapist
Yiota is one of the most down-to-earth and unpretentious individuals who is deeply grateful for her opportunity to help others. She believes that the therapeutic journey is more tolerable, successful, and maybe even more enjoyable when it’s done with someone by your side. In an atmosphere of warmth and caring, she helps her clients develop new coping skills and strategies. Yiota believes that there is truth to the thinking that mental, physical, emotional, spiritual, financial, and general health go hand-in-hand. Her joy comes from helping others find that big AH-HA moment when they connect those aspects of their lives together in a way that is meaningful. Her clients appreciate her honesty, patience, and willingness to explore whatever thoughts and ideas arise.
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Dr. Yiota earned her Bachelor of Arts degree from Northeastern Illinois University with majors in Mental Retardation and Education, and went on to earn her Masters in Education, in Educational Leadership from the University of South Florida. She additionally furthered her education through the University of Nevada, Reno earning her Masters in School Counseling and Marriage & Family Therapy. She is also faith based and holds a Ph.D. in Christian Counseling from Christian Bible Study. She adds a wealth of life experience to our team along with her clinical expertise she had gained throughout her professional career.
Kristen Schiemer
LCSW
Therapist
Kristen believes she is best able to connect with her clients by maintaining genuineness, empathy, authenticity in her work. She aims to promote a therapeutic environment that allows clients to tell their stories and speak their minds without fear or worry of judgment. Kristen recognizes each individual is the expert of their own life, and endeavors to support clients by helping them identify their strengths and celebrating their progress as they engage in the therapeutic process. With compassion and optimism, Kristen works with her clients to assist in the accomplishment of their treatment goals.
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Born and raised in Las Vegas before making Northern Nevada her home, Kristen has been drawn to the helping professions throughout the duration of her life, and has wanted to give back to her community. After receiving her Bachelor of Arts in Psychology and her Master of Social Work degrees at the University of Nevada, Reno, Kristen is able to engage in the work she is passionate about. Though she has experience in working with a variety of populations, including adults with developmental disorders and geriatric adults, Kristen has found she feels tremendously rewarded and humbled when working with children and adolescents. It was through her work at Willow Springs Center that she found her passion for working with children and adolescents and has committed to continue supporting this unique population.
Kristen’s value in knowledge and continuing education enables her to consistently grow and develop as a professional in order to best serve her clients. With her open-minded and curious nature, as well as a lively sense of humor, Kristen strives to create a safe space in which clients are able to engage in their work effectively.
Mitchell Marsala
LCSW
Therapist
Mitchell was raised in Reno and believes in giving back to the community that has given him so much. He considers every individual to have the capacity to make positive changes and he uses sincere authenticity with curiosity to connect with his clients and their families. He considers his work with clients a collaboration in which he helps them work towards their mutually established goals. Mitchell places value in listening to others about their life experiences which enables him to quickly establish connections. His kind and calm demeanor helps to ensure a comfortable environment in which a therapeutic bond can be established. His natural ability to connect with children and adolescents keeps him motivated in creating a safe and accepting space where individuals can be vulnerable in expressing themselves. He is genuine acceptance of others is amazing and he is an authentic individual who cares deeply about his life’s work.
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Mitchell earned his Bachelor of Science in Neuroscience from the University of Nevada, Reno while volunteering for Big Brothers Big Sisters of Northern Nevada and coaching Cross Country and Track and Field at the high school level. E has always been involved in his community and drawn to the younger generations. He recently earned his Masters of Social Work from the University of Nevada, Reno. He interned at the UNR Family Medicine Center in which he helped to ensure physician’s patients were connected to community resources and services entitled to them. He also spent the past year interning at True North Treatment center, working with our clinical team where he provided significant clinical insights. Mitchell found his passion to work with children and adolescents through his work experiences along with having a large family filled with young kids. He is well-versed in the development of children and the struggles they encounter long the way. He believes that everyone is an expert on their own lives, and his role is to help guide them towards where they want to belong through goal achievement.
Melina Amador
IOP Coordinator
Melina’s natural ability to quickly form supportive relationships with children and adolescents is remarkable. She is relatable, approachable, and cares deeply about individuals as they work through adversity. She recognizes that on any given day, adolescents in our IOP Program may need additional support and attention and is able to meet those individual needs. She is calm, grounded, and her patience is remarkable. She understands that everyone has their own therapeutic process and can adapt her style of communication and intervention to help individuals reach their own therapeutic goals. She engages with kids in a genuine manner and is often laughing with them appreciating their sometimes-corky senses of humor. Melina is the anchor of our IOP Program and we are lucky to have her!
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Melina earned her associated Degree at the College of Southern Nevada and has spent time working in a variety of settings focused on working with others and helping to maintain a positive and supportive environment. She has worked at Willow Springs Center, as a lead mental health technician, where she was very successful in quickly building nurturing relationships with adolescents as they addressed their mental health issues. She is currently earning her Bachelor Degree in Social Work ,at the University of Nevada, Reno where she has been able to directly apply her education to her work within the IOP Program.
Erika Macaluso
Administrative Assistant
Erika was born and raised in Reno, Nevada and spent much of her childhood giving back to her community with her family. She has always been an advocate of children and places significant value in helping them to recognize their strengths and abilities. Her time spent volunteering and working in a variety of community agencies geared towards helping children and adolescents have made her incredibly valuable to True North. Erika has an innate ability to create a positive atmosphere where her clients feel confident, supported, and advocated for as they learn to cope with their individual challenges. Her compassion and a positive outlook in any given situation put those around her at ease. She truly believes in empowering others in accessing their strengths so they can successfully navigate through adversity. She believes in her clients and not only helps them to consider new perspectives, but also provides the skills they need to achieve success. She is passionate and ridiculously dedicated to her work.
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Erika earned her Bachelor of Science in Social Work and the University of Reno, Nevada and continued on to earn her Masters of Social Work. She has worked in a variety of agencies such as the Washoe County School District as part of the Communities in Schools Program, Kids Kottage, Mojave Mental Health, and was a part of the Fill the Bus (school supplies in a bus) Program. Erika also completed her internship at True North Treatment Center, and was an instrumental part of our Summer Camp program in working with young children struggling with severe behavioral challenges, trauma, and social awareness. She has also been part of our Intensive Outpatient Program, serving as a group facilitator, parent liaison, individual interventionist, as well as a program coordinator. Erika has always gone above and beyond as a professional and continues to raise the bar in her sincerity, work ethic, and strong belief in social work best practices. We are lucky to have Erika at True North!
Olivia Caldera
Billing Specialist
Olivia is a Certified Nurse Assistant and Medical Assistant and has been working within the billing and insurance profession since 2003. She is incredibly knowledgeable and able to answer pretty much any question regarding insurance claims and billing issues (which can be confusing). She goes above and beyond in helping others work through issues and always takes ample time to explain the process of whatever billing issue presents itself. She is patient, kind, and understands that financial issues can be stressful for others. She is also a mother of 4 children, so she fully understands the demands of parenthood and juggling life. While Olivia enjoys working with people in gaining a better understanding of insurance and billing, she would rather own her own food truck and cook for people all day!
Jen Briggs
MSW
Community Liaison
Jen has spent the past 25 years working with children, adolescents, and families in a variety of settings and roles. She began her career working with at-risk teens in a variety of wilderness therapy programs throughout Utah, Oregon, and Washington before finally settling roots in Nevada. It was in the remote wilderness setting, that Jen realized her sincere desire to help adolescents and their families work through life’s adversity.
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While lately, Jen has devoted the majority of her time to her children and family, she has continued to stay involved in her profession and continues to help children and families work through life challenges within her community. As a mother, Jen can certainly relate to the many challenges of parenthood. Her experience in working with parents of troubled teens throughout her career allows her to offer much insight and perspective. As one of the owners of True North, and the Community Liaison, she is a great resource and would love to talk with you about any questions you may have regarding True North Treatment Center and the services we provide.
MURPH & CRASH
Emotional Pup Support
Murph and Crash have both been spending many of their days at True North since they were both 6 weeks old and have become quite accustomed to greeting everyone who walks through the door with a friendly wag of their tails. They show up most days and get right to work in meeting everyone’s emotional needs by putting themselves on the receiving end of endless pets and belly scratches, engaging in a quick game of fetch, and occasionally enjoying sessions (if they are being good boys)! Murph and Crash are also available upon request and are often found hanging out in our IOP Group room in the afternoons. Murph is a black Labrador and Border Collie mix making him a pretty mellow and happy-go-lucky pup. Crash is a McNab which makes him high energy but also a huge cuddler who will nudge under your arm for a snuggle. While both pups are not officially certified therapy canines, they are both well versed to being emotionally supportive as they have been at True North since they were born. We are all very proud of how hard Murph and Crash make people feel welcome and we all believe they are highly valued members of our True North Team! Woof Woof!